Registering for Online Access

To register for our online services, please download and complete this form.Then visit the practice, bringing with you two forms of identification. Your identity documents should include both your photograph and your current address.

Alternatively, you can pick up a form direct from the practice.

We will then issue you with a username and password by email or SMS (whichever you prefer).

Once you are registered you will be able to use the service to:

  • Order your repeat prescriptions
  • Make an appointment
  • Cancel an appointment
  • Change your contact details
  • Review your medications and known allergies

Children aged 0-10 years

If you wish to register on behalf of your child aged 0-10 years to order repeat prescriptions, manage appointments, and view medications or immunisations history please complete the attached form & provide the surgery with your Photographic ID.

 Children aged 11-15 years

We do not offer access to online services or the medical record of young people aged 11-15. From their 11th birthday, access to a child’s online record is switched off and neither the child nor the parents can access these services. As the child approaches their 16th birthday they are able to register for online services in their own right. The practice does not offer online services to patients aged between 11-15 years.

Respecting patient confidentiality is an essential part of good care. This applies to every patient: child, young person, or adult. Without the trust that confidentiality brings, children and young people might not seek medical care and advice when they need it most, or they might not tell a doctor all the facts needed to provide good care. The same duties of confidentiality apply when using, sharing or disclosing information about children and young people as about adults. Although someone with parental responsibility can seek access to a child’s medical records, if there is information given by the child or young person in confidence this would not normally be disclosed without their consent. In giving those with parental responsibility online access to their children’s records there is a risk that we could breech the confidentiality of the child. For this reason, the partners at St Augustine’s Medical Practice have decided to adopt the policy that parents of children aged 11 years or more cannot currently have online access to their child’s records, nor do we allow children in this age group to access these online services for themselves.

Anyone over the age of 16

Will need to complete this form to be setup with their own online access account and provide the surgery with 2 forms of ID as stated above. If they wish to share this information with another they do so at their own risk.

For further information about online services please visit the NHS Choices website.