Abusive Behaviour

We are receiving lots of calls from patients asking about when they will be vaccinated. Sadly some of these calls have led to patients being abusive towards our staff. We are working tirelessly to vaccinate our patients, as quickly as possible, using every potential slot and every dose of vaccine as soon as we receive it. Please be patient and kind to our staff; we will be in touch when it is your turn.

We have tried to improve our booking system and if we have a mobile number on file we will send a text invite using accuBook, this sends you a link to book and management your appointment. Please see the Facebook video link on how to book.

Priority Group 6 is large and covers a wide age range, and many health conditions. We appreciate that it can be confusing for individuals to know if they belong to one group or another.

At this stage we are following a series of nationally defined criteria and that allows us to contact the people we want to come forward for vaccination. You can check these criteria on the NHS choices website.