Cruse Bereavement Care - Bath and District

We provide free bereavement support to: individuals, access to ongoing bereavement groups and telephone support. The areas we cover include; Bath, Bradford on Avon, Calne, Chippenham Corsham, Devizes, Frome, Malmesbury Melksham, Midsomer Norton, Radstock Shepton Mallet, Trowbridge, Warminster Westbury and villages in between.

Facebook: Cruse Bereavement Care

Twitter: @CruseCare

Telephone: 0808 808 1677

Website: www.cruse.org.uk

Banes Carers' Centre

If you look after someone, we are here for you.

The Carers’ Centre is a local charity supporting people who care for family and friends who need extra support day-to-day.

Email: info@banescarerscentre.org.uk

Telephone: 0800 0388 885

Website: www.banescarerscentre.org.uk

Bath and North East somerset Community Health and Care Services

We provide health and care services on people’s homes and communities.

Website: bathneshealthandcare.nhs.uk

Wellbeing Options

Supporting you to live an independent life in Bath and North East Somerset.

On our website you will find information about local care providers, services and activities, along with links to other useful websites and resources.

Facebook: Wellbeing Options

Email: wellbeing_options@bathnes.gov.uk

Website: www.wellbeingoptions.co.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Children and Young People's Specialist Service

The Service provides a range of  resources to support parents and carers in looking after their children in the community and to support children and young people in Bath and North East Somerset in realising their full potential.

Website: www.bathnes.gov.uk

B&NES Community Health and Care Services

Children and Young People

We aim to provide a joined-up service so you only need to tell your story once and have a single plan for achieving your health and wellbeing goals.

We will provide the right care at the right time so you feel supported and empowered to make informed choices and take control of managing your health.

Website: bathneshealthandcare.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Is my Child too ill for School?

When your child is unwell, it can be hard deciding whether to keep them off school. These simple guidelines should help.

Website: www.nhs.uk

Royal United Hospitals Bath

Parents, carers and healthcare professionals can access expert advice about common childhood illnesses and how to treat them via a mobile app, called HANDi App. It is free and can be downloaded to any Apple or Android smartphone or tablet.

Website: www.ruh.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

1BIG Database - Bathnes

Discover Organisations and Events in Bath and North East Somerset
for a range of family issues, childcare, parenting support, benefits, school and much, much more.

Facebook: BathnesFIS

Website: www.bathnes1bd.org.uk

HANDi App

Parents, carers and healthcare professionals can access expert advice about common childhood illnesses and how to treat them via a mobile app, called HANDi App. It is free and can be downloaded to any Apple or Android smartphone or tablet.

Download from: play.google.com

Download from: itunes.apple.com

Medical Herbalist

Barbara Lewis

Tel: 07752 084672

Acupuncture

Acupuncture can help with your specific symptoms, health problems or pains like osteoarthritis of the knee. You could also use acupuncture because you feel generally unwell but do not have an obvious diagnosis. Caroline has been practising since 2005 and can advise you on the best treatment for your particular condition.

Email: carolinelloyd@me.com

Telephone: 01179 246738 or 07971 669142

Website: acupuncturebristolandbath.co.uk

Osteopaths

Osteopathy can treat a wide range of conditions and ailments. In addition to neck and back problems it can even treat things including digestive and circulatory problems.

Website: www.southbristolosteopaths.co.uk

Private Podiatry

Sarah Day

Tel: 01179 865210

Hypnotherapist: Nick Mawer

My aim is to help clients to open up their vast potential, to overcome obstacles like unwanted feelings or to break habits. If you feel that there is an aspect of your life that is holding you back then hypnotherapy may be just the thing you’re looking for. Whether it’s a phobia or a feeling of anxiety, an addiction or compulsive behaviour, hypnotherapy can help you regain control of your life.

Telephone: 07954 425548 

Website: www.nickmawer.co.uk

Community at 67

Community at 67 is a community facility open and accessible for all local Keynsham residents. The facility is funded by the Organisations holding Events in our premises and by Donations from our visitors and members. We also receive some grants locally.

We have built up a range of services, advice and information, training courses etc. Please view our programme of activities on our Events page and our Facebook page. 

Email: community67@gmail.com

Telephone: 0117  3291 575

Website: www.community67.org

One Community Trust

One Community Trust Keynsham (One CT) is a recently formed charity that runs the @One Community Centre, situated in the converted rectory behind St Johns Parish Church at 1 The Park.

We provide a venue for community groups to rent & use as well as an office base for other local charities & good causes. We also provide activities & services ourselves.

Email: robin@onekeynsham.org.uk

Telephone: 0117 9863 354 Ext. 204

Website: www.onekeynsham.org.uk

Keynsham Action Network

Keynsham Action Network is our response to what we see as a loss of connection and a loss of deep meaning in our culture. We believe the answer is to help people build ….

“a living, organic, believing community active in fulfilling some unfulfilled perhaps unrealized purpose”.

Facebook: KeynshamActionNetwork

Twitter: @keynshamaction

Website: www.keynshamactionnetwork.co.uk

Developing Health & Independence - Bath

Our Alcohol and Drugs Service ensures that our clients have the support they need to give up substances and get back an independent life.

Email: info@dhibath.org.uk

Telephone: 01225 478 730

Website: www.dhi-online.org.uk

Project 28: Young People Substance Abuse

The project’s team seek to provide holistic packages of care to young people in the BANES area with problematic substance misuse support needs. The overall ethos behind the project is to provide a physical space in which young people want to spend time and can then access a range of services.

Project 28 works with young people up to the age of 18 who are resident within Bath and North East Somerset.

Telephone: 01225 478730

Email: info@dhibath.org.uk

Website: www.dhi-online.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Email: help@aamail.org

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Email: frank@talktofrank.com

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

B&NES Talking Therapies

Many people go through periods of difficulty in their lives, which can leave them feeling:

• Stressed
• Anxious
• Depressed
• Unable to cope

BaNES Talking Therapies practitioners are trained to help people to understand more about these difficulties. They can also help to find ways of talking or coping with them.

Tel: 01225 675150

Website: iapt-banes.awp.nhs.uk

MIND - Bath

Bath Mind works to improve the lives of people experiencing mental ill health. We are here to make sure anyone with a mental health problem has somewhere to turn for advice and support.

Email: admin@bathmind.org.uk

Telephone: 01225 316199

Website: www.bathmind.org.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Email: info@rethink.org

Telephone: 0300 5000 927

Website: www.rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Email: jo@samaritans.org

Telephone: 116 123

Website: www.samaritans.org

Private Counselling - Elisa Morris

I offer private counselling and psychotherapy in Bath, private sessions in Saltford GP Surgery, near Keynsham, and supervision to other counsellors, therapists and those working in the helping professions.

Email: elisamorris01@yahoo.co.uk

Telephone: 07962 889881

Website: www.elisamorris.co.uk

Private Counselling - Openings

Psychotherapy or counselling can address a number of issues such as: Depression, anxiety or other mood difficulties. We offer you an opportunity to talk to someone in complete confidence within a peaceful, safe environment.

Email: openingscentre@gmail.com

Telephone: 01225 445013

Website: www.openingsbath.org.uk

Private Counselling - Focus Counselling

Focus Counselling is a highly respected and busy counselling Agency in the centre of Bath. We provide affordable person-centred therapy for those people in need from Bath and its surrounding areas.

Email: office@focusbath.com

Telephone: 01225 330096

Website: www.focusbath.com

Chew Valley and Keynsham Befrienders

We are a small voluntary organisation operating in parts of North Somerset and Bath & North East Somerset (Chew Valley and Keynsham in particular). We support individuals and their families, who have mental health problems or are experiencing mental distress. Those referred are allocated a befriender who visits or phones on a regular basis, at times to suit both the Befriender and person visited.

Website: www.befriender.org.uk

Living Life to the Full

Free online courses covering low mood and stress and all of the common linked problems this causes. Work out why you feel as you do, how to tackle problems, build confidence, get going again, feel happier, stay calm, tackle upsetting thinking and more.

Website: www.llttf.com

My Script Social Prescribing (Self-referral)

Our service works closely with the 27 GP practices in B&NES to support people who visit their doctor frequently, sometimes with non-medical needs such as debt or housing problems, relationship difficulties or social isolation which the doctor may not be able to help with.

Email: info@dhibath.org.uk

Telephone: 01225 478730

Website: www.dhi-online.org.uk

Womankind

Womankind provides women in the Bristol area with free or affordable professional counselling, psychotherapy and on-going support.

Email: info@womankindbristol.org.uk

Telephone: 0345 458 2914 or 0117 916 6461

Website: www.womankindbristol.org.uk

Southside Family Project

We support families in Bath and North East Somerset (BANES) dealing with issues like physical disability, domestic abuse, sexual violence, substance abuse or long-term mental health problems. With our expert support, families can move forward positively.

Email: enquiries@south-side.org.uk

Telephone: 01225 331243

Website: www.south-side.org.uk

Keynsham Hearing Centre

We are an independent family run business and we are dedicated to providing the highest standard of care. We provide Ear Syringing and Microsuction.

Email: info@keynshamhearing.co.uk

Telephone: 0117 986 4242

Website: www.keynshamhearing.co.uk

Ear Wax

This document explains treatments for the build-up of Ear Wax.

Dorothy House

We give care and support to patients and their families in Bath and north east Somerset and parts of Wiltshire and Somerset, whenever they need it; at home, in the hospice, or at one of our outreach centres. We respect the uniqueness of each patient and their family, and empower them to choose the type of care they receive.

Facebook: dottyhouse

Telephone: 01225 722988

Website: www.dorothyhouse.org.uk

B&NES Passport to Health

Passport to Health is the local exercise referral service for people who are inactive and have (or are at risk of developing) other long term medical conditions.

Website: bathneshealthandcare.nhs.uk

Cardio Kit

An innovation to help support and guide us all towards healthier hearts and lifestyles.

Facebook: CardiologistsKitchen

Twitter: @CardioKit

Instagram: cardiologistskitchen

Website: www.cardiologistskitchen.com

Email: info@cardiologistskitchen.com

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

BaNES Wellbeing College

We are here to guide you and support you to improve your wellbeing, whatever stage you are at. We have gathered together lots of information about courses, activities and groups that are happening around Bath and North East Somerset to support people’s wellbeing.

Telephone: 01225 831820

Website: www.wellbeingcollegebanes.co.uk

Maternity - Bath and North east Somerset

The Health in Pregnancy Service is available for all pregnant women who live in the Bath and North East Somerset area.

Our friendly team will support you to make life style changes that will not only benefit you but also your family. We offer home visits for your comfort and convenience or we can see you at your birthing centre or GP practice.

Tel: 07966 528997 (Dawn Powell)

Tel: 07810 506935 (Tammy Prescott)

Website: www.ruh.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Bluebell

Our services support many mums, dads and families living in Bristol and beyond, offering befriending, supportive groups, one-to-one listening, advice, information and hope for anyone affected by antenatal and post-natal depression.

Facebook: Bluebellsupportingfamilies

Telephone: 0117 922 0746

Website: www.bluebellcare.org

Email: info@bluebellcare.org

Mothers for Mothers

We are a group of mothers, most of who have suffered postnatal depression or distress after the birth of one or more of our babies. We offer support, advice, information and most of all a listening ear for any worries or concerns you may have.

Telephone: 0117 935 9366

Website: www.mothersformothers.co.uk

B&NES School Nursing Service

School nurses help children and young people learn how to make decisions about living in a healthy way so that they can enjoy and achieve things in their lives. Sometimes children and young people feel unable to talk with their parents or carers about health problems or worries. School nurses can listen and help them to decide what to do next.

Telephone: 01225 831666

Email: bathnes.schoolnursing@virgincare.co.uk

Website: www.virgincare.co.uk

Off the Record Bristol

To support young people to empower and intellectually defend themselves through the provision of mental health services and development work.

Telephone: 0808 808 9120

Text: 07896 880011

Email: confidential@otrbristol.org.uk

Website: www.otrbristol.org.uk

MIND - Bath

Bath Mind works to improve the lives of people experiencing mental ill health. We are here to make sure anyone with a mental health problem has somewhere to turn for advice and support.

Email: admin@bathmind.org.uk

Telephone: 01225 316199

Website: www.bathmind.org.uk

BaNES Community CAMHS

Bath and North East Somerset Community CAMHS is a specialist service that helps children and young people who are struggling with a range of different mental health issues.

Website: www.oxfordhealth.nhs.uk

PAPYRUS: Prevention of Young Suicide

We draw from the experience of many who have been touched personally by young suicide across the UK and speak on their behalf in our campaigns and in our endeavours to save young lives. Together we believe that with appropriate support and education, many young suicides can be prevented.

Telephone: 0800 068 4141

Text: 07786 209697

Email: pat@papyrus-uk.org

Website: www.papyrus-uk.org

The Green House

The Green House provides free counselling for anyone who has experienced sexual abuse at any point in their lives.

Telephone: 0117 935 1707

Email: info@the-green-house.org.uk

Website: the-green-house.org.uk

BEATing Eating Disorders

Beat is the UK’s eating disorder charity. Our vision is an end to the pain and suffering caused by eating disorders. We have been a champion, guide and friend to anyone affected by these serious mental illnesses since our founding in 1989 as the Eating Disorders Association, giving sufferers and their loved ones a place where they feel listened to, supported, and empowered.

Telephone: 0808 801 0677 (Adults)

Telephone: 0808 801 0711 (Under 18s)

Email: help@b-eat.co.uk (Adults)

Email: fyp@b-eat.co.uk (Under 18s)

Website: www.b-eat.co.uk

Kooth

XenZone is a provider of online mental health services for children, young people and adults. Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

Website: kooth.com

Self-Help Leaflets

There are a number of self help leaflets available to download from the NHS.

Website: web.ntw.nhs.uk/selfhelp

BaNES Council: Considering a Care Home?

Sometimes staying in your own home becomes too difficult. This may be because of the medical treatment you need or because you cannot complete day-to-day tasks. You may be wondering whether you need to move into a care home.

Website: www.bathnes.gov.uk

Active Ageing Service

The Active Ageing service is provided by Health Visitors. The team aim to enable older people to continue to be independent in their own homes and to promote quality of life by improving health and reducing inequalities, with a focus on social, emotional and physical health.

This service is for adults aged 80-84 years old who are registered with a GP in Bath & North East Somerset.

Tel: 01225 831 839

Website: bathneshealthandcare.nhs.uk

Self-Refer: It is now possible for patients over 80 who is living in their own home (and / or their relatives) to self-refer to this service. Please call 01225 831 400 to make a referral.

BaNES Council: Staying in Your Own Home

Most of us would prefer to remain living in our own homes for as long as possible. We want to make sure you get all the support you need to live independently and stay in your own home.

Website: www.bathnes.gov.uk

Age UK: Bath & North East Somerset

We are a local, independent charity serving local people. Although part of the Age UK family, all the money we raise is used to support people in B&NES. We rely on the generosity of the local community, businesses and people just like you to help us keep our services running in Bath & North East Somerset.

Email: reception@ageukbanes.co.uk

Telephone: 01225 466135

Fax: 01225 464321

Website: www.ageuk.org.uk

Toenail Cutting

Age UK Bath & North East Somerset and the Podiatry team of NHS Bath and North East Somerset are working together to treat people requiring care for nails and to provide general foot health advice.

Email: homeservices@ageukbanes.co.uk

Telephone: 01225 487779

Website: www.ageuk.org.uk

ACE Neighbours

ACE Neighbours is a peer support programme where older volunteers support older adults to become more active and to engage with their local community. The programme which is funded by LinkAge Network, is being delivered by St Monica Trust in Keynsham.

For information on volunteering or to self-refer visit: www.linkagenetwork.org.uk

Telephone: Catherine Robinson, Project Officer 0781 763 2963 / 0117 305 2365

Email: catherine.robinson@stmonicatrust.org.uk

Dementia Action Alliance

St Augustine’s Surgery is a member of the local Dementia Action Alliance.

Website: www.dementiaaction.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Keynsham Dementia Action Alliance

Keynsham Dementia Action Alliance is a newly formed group located in Keynsham and registered with the Alzheimer’s Society. It has been established with a view to making Keynsham and Saltford dementia friendly.

Telephone: 01179 837923

Website: keynshamdaa.webs.com

Email: dementiafriendlykeynsham@gmail.com

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Bath and North East Somerset Community Health and Care Services

The Podiatry Team provides diagnosis and treatment of feet and lower limb problems for people who are registered with a GP in Bath and North East Somerset (B&NES).

Email: vcl.bathnespodiatry@nhs.net

Telephone: 01225 831770

Website: bathneshealthandcare.nhs.uk

Abdominal Aortic Aneurism Screening (AAA)

The NHS invites men for AAA screening during the year they turn 65. If you are over 65 and have not been screened previously, you can arrange a screening appointment by contacting your local programme directly.

Screening involves an ultrasound scan that takes around 10 minutes.

NHS Choices – Abdominal aortic aneurysm screening

Bowel Cancer Screening

The NHS Bowel Cancer Screening Programme offers screening every two years to all men and women aged 60 to 69. This age range is currently being extended to 60 to 74. People in the invitation age range are automatically sent an invitation, then their screening kit, so they can do the test at home.

After your first screening test, you will be sent another invitation and screening kit every two years until you reach 69 (74 in areas where age extension has already started). If you are over the invitation age range, you can ask for a screening kit every two years by calling 0800 707 6060.

Gov.uk – Bowel Cancer Screening programme

Breast Cancer Screening

Breast screening (mammography) is an x-ray examination of the breasts which can show small changes in the breast before there are any other signs or symptoms.

All women aged between 50 and 70 are automatically invited for breast screening every three years. Women are invited via their doctors’ practices in turn so they will not necessarily get their invitation in the year that they turn 50.

Find your local Breast Cancer Screening Service

Cervical Smears

All women aged between 25 and 64 are invited for cervical screening. Women aged between 25 and 49 are invited for testing every three years, and women aged between 50 and 64 are invited every five years. You will receive an invitation to attend from the Health Authority.

Cervical smear tests are carried out by the Practice Nurses at our surgery. The best time to have the test done is in the middle of your cycle. Call the surgery appointments line and ask to book an appointment for a smear test with the nurse.  The results of your test will be sent to you by post.

NHS Choices – Cervical screening

Prostate Cancer Screening

There is no organised screening programme for prostate cancer but an informed choice programme, Prostate Cancer Risk Management has been introduced. If you are worried about a specific problem or otherwise worried about the risks of cancer, then you should make an appointment to see your doctor.

Gov.uk – Prostate cancer risk management programme

B&NES Sexual Health Service for Young People

We provide free confidential sexual health service for young people.

This service is for young people aged 13 – 24 years, and for professionals working with young people in the Bath and North East Somerset area.

Tel: 01225 831 494

Website: www.virgincare.co.uk

Riverside Health Centre - Bath

We are a small, friendly team of doctors, nurses, health advisers, healthcare assistants, reception and admin staff. We offer free, friendly, non-judgemental and confidential testing, treatment and advice for sexually transmitted infections.

All our clinics are open to anyone, any age and we provide walk in and booked appointments.

Email: ruh-tr.sexualhealthclinic@nhs.net

Telephone: 01225 831593

Website: www.ruh.nhs.uk

National Sexual Health Helpline

If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.

Telephone: 0300 123 7123

Website: www.nhs.uk/oneyou

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Marie Stopes UK (Unplanned Pregnancy)

If you are pregnant and considering an abortion, you probably have many questions and worries going through your mind right now. Unplanned pregnancies are very common and one in three women will decide to have an abortion in their lifetime. So you are not alone.

Website: mariestopes.org.uk

The Survivor Pathway

The Survivor Pathway is an online resource for anyone wanting to know more about specialist sexual violence support services int he South West.

Website: www.survivorpathway.org.uk

Menopause Matters

Menopausematters.co.uk is an award winning, independent website providing up-to-date, accurate information about the menopause, menopausal symptoms and treatment options. Here you will find information on what happens leading up to, during and after the menopause, what the consequences can be, what you can do to help and what treatments are available.

Twitter: @menomatters

Website: www.menopausematters.co.uk

Emergency Contraception

Please visit the NHS Choices Contraception Guide

Care and Support and You

Bath and North Eat Somerset Council Social Care.

B&NES Stop Smoking Support

Our Stop Smoking Service is a free confidential service offering support and advice to local smokers who either want to stop smoking or to cut down the amount they smoke.

This service is for smokers aged 12 years and over who live, work or are registered with a GP in Bath and North East Somerset. We also offer support to pregnant smokers through our Health and Pregnancy Advisors.

Email: BATHNES.thehub@virgincare.co.uk

Tel: 01225 831 852

Website: www.virgincare.co.uk

Smokefree - South West

Smokefree South West was commissioned by 11 Public Health teams based in local authorities across the region to deliver an evidence-based programme to create a Smokefree future for our children by accelerating the reduction in smoking rate across the South West to make tobacco use less desirable and accessible.

Email: info@smokefreesouthwest.org.uk

Telephone: 0117 906 9060

Website: smokefreesouthwest.org.uk

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com